Last Revised: April 20, 2026

NYBANQ Platform Agreement and Terms of Service

INTRODUCTION

About This Agreement

Please read this Agreement carefully. It contains a mandatory individual arbitration clause and a waiver of class action and jury trial rights. By opening an Account or using the Services, you agree to be bound by these terms in their entirety.

This Platform Agreement and Terms of Service (the "Agreement") is a binding legal contract between NYBANQ Inc. and the company or legal entity applying for or using the NYBANQ platform (referred to as "Company," "Client," or "you").

NYBANQ is a corporate neobank platform providing business banking, cross-border payment, digital asset, and card services to U.S.-registered companies and regulated institutions operating globally. NYBANQ operates in partnership with FDIC-insured banking institutions and licensed financial services providers (collectively, "Banking Partners") who hold and custody client funds. Certain Services are provided directly by NYBANQ; others are facilitated through these Banking Partners, and your use of those Services is also governed by the applicable agreements of those Banking Partners.

This Agreement, together with NYBANQ's Privacy Policy, Fee Schedule, and any additional service-specific addenda, constitutes the entire understanding between you and NYBANQ with respect to the Services.

SECTION 1

Definitions

As used throughout this Agreement, the following terms carry the meanings defined below. Capitalized terms used but not defined inline have the meanings set forth here.

Account — The business banking account opened in the name of the Company through the NYBANQ platform, including any Essential, Premium, or Master Account tier.

Administrator — An individual authorized by the Company to open and manage the Account, add or remove Users, and act on behalf of the Company in all matters relating to the Services.

Banking Partners — The FDIC-insured depository institutions and licensed financial services providers through whom NYBANQ offers deposit, payment, and other regulated financial services.

Beneficial Owner — Any natural person who, directly or indirectly, owns 25% or more of the equity interests of the Company, or who otherwise exercises control over the Company.

Customer Information — All business and personal information provided by the Company or its representatives to NYBANQ for account opening, identity verification, and ongoing compliance purposes.

Digital Assets — Blockchain-based digital tokens, stablecoins (including USDC), and cryptocurrencies accessible through the NYBANQ platform under the Digital Assets service.

Fee Schedule — The current pricing, transaction fees, FX spreads, and other charges applicable to each Account tier, as published on the NYBANQ website and updated from time to time.

Services — All products and features made available through the NYBANQ platform, including but not limited to business checking and savings accounts, cross-border payments, ACH, wire transfers, FedWire, digital asset custody, card issuance, and API access.

User — Any employee, contractor, or agent of the Company who has been granted access to the NYBANQ platform by an Administrator.

Wire Instruction — An instruction submitted by the Company through the NYBANQ platform directing the transfer of funds to a designated beneficiary account, whether domestic or international.

SECTION 2

Eligibility & Account Opening

2.1 Eligibility Requirements

To open and maintain an Account with NYBANQ, the Company must meet and continue to meet all of the following requirements at all times:

  • The Company must be a legal entity duly formed and in good standing under the laws of the United States (including C-corporations, S-corporations, limited liability companies, and limited liability partnerships), or a legal entity formed in another jurisdiction expressly authorized by NYBANQ and its Banking Partners on a case-by-case basis. Individual consumers, sole proprietors, unincorporated associations, and entities whose principal place of business or beneficial ownership is in a jurisdiction subject to U.S. sanctions are not eligible.
  • The Company must hold a valid U.S. Employer Identification Number (EIN) or equivalent tax identification number accepted by NYBANQ. The Account must be used exclusively for commercial or business purposes. NYBANQ Accounts are commercial accounts; certain consumer protection laws and regulations do not apply to business accounts opened under this Agreement.

2.2 Representations & Warranties at Application

By submitting an application, the Company and the individual submitting the application on its behalf jointly represent and warrant that: (a) the Company meets the eligibility criteria above; (b) all Customer Information provided is true, accurate, current, and complete; (c) the individual submitting the application has full authority to bind the Company to this Agreement; (d) the Company is not and will not be engaged in any Prohibited Activity; (e) no Beneficial Owner or Control Person is a Prohibited Person as defined under applicable U.S. law.; and (f) with respect to any Company using Digital Asset services, to the extent any token, digital instrument, or blockchain-based asset that the Company intends to issue, transfer, fractionate, or settle through the NYBANQ platform constitutes a "security" under the Securities Act of 1933, as amended, or any applicable state securities law, the Company is in compliance with all applicable registration requirements or is operating within a valid exemption thereunder, and the Company has conducted a reasonable internal analysis in good faith to make this determination.

2.3 Identity Verification (KYB / KYC)

NYBANQ is required by applicable U.S. federal law to collect, verify, and maintain records of identity information for all clients, including information about Beneficial Owners and Control Persons. You must provide all requested Customer Information and cooperate fully with NYBANQ's verification process. NYBANQ may share this information with its Banking Partners and third-party verification providers for the purposes of identity verification and regulatory compliance. NYBANQ may approve or deny any application in its sole discretion, without obligation to disclose the reasons for denial. Approval may be provisional, subject to completion of enhanced due diligence or additional documentation.

2.4 Electronic Consent

By submitting your application and accepting this Agreement electronically, you consent to conduct this transaction by electronic means. Your electronic signature and acceptance have the same legal effect as a handwritten signature. You also consent to receive all notices, disclosures, and account statements from NYBANQ electronically, via email or through the platform dashboard.

SECTION 3

Account Management & Security

3.1 Administrators

You must designate at least one Administrator when opening your Account. The Administrator is responsible for managing the Account, including adding and removing Users, managing permissions, approving payment instructions, connecting payment methods, and accepting updated terms on behalf of the Company. Administrators must have the legal authority to bind the Company. In the event of a dispute about who is authorized to act on behalf of the Company, NYBANQ may, in its sole discretion, continue to honor instructions from any designated Administrator, suspend the Account, or require legal documentation resolving the dispute before taking further action.

3.2 Users

Administrators may grant access to additional Users with varying permission levels. All Users must use the Services only for lawful business purposes on behalf of the Company. The Company is fully responsible for all actions taken by its Administrators and Users. You must promptly revoke access for any individual who is no longer authorized, and immediately notify NYBANQ if you suspect unauthorized access to your Account.

3.3 Credentials & Multi-Factor Authentication

You are solely responsible for the security of all login credentials associated with your Account. NYBANQ requires multi-factor authentication (MFA) for all account access. You must ensure that each User maintains a unique set of credentials, does not share credentials with any other person, and does not reuse credentials across other services. NYBANQ will not be liable for any losses resulting from unauthorized access to your Account caused by your failure to maintain adequate security practices.

3.4 Ongoing Information Updates

You must keep all Customer Information current, accurate, and complete at all times. You must notify NYBANQ promptly and in writing upon the occurrence of any of the following events: a material change in the nature of the Company's business; a change of Beneficial Owner or Control Person; a transfer or sale of 25% or more of Company assets or equity; commencement of bankruptcy, insolvency, or liquidation proceedings; the imposition of a material judgment, lien, or levy against the Company; or engagement in any previously undisclosed activity that may constitute a Prohibited or Restricted Activity.

SECTION 4

Platform Services & Account Tiers

4.1 Service Overview

NYBANQ offers three account tiers — Essential, Premium, and Master — each providing access to a different scope of Services as described on the NYBANQ website and applicable Fee Schedule. The table below summarizes the key features by tier.

FEATUREESSENTIALPREMIUMMASTER (USD & USDC)
Currency SupportUSDUSD, EUR, GBPUSD, USDC, multi-currency
Payment RailsACH, Wire, FedWireACH, Wire, FedWire, SWIFTAll rails + stablecoin rails
Cards1 virtual cardVirtual + physical cardsCustom corporate card issuance
Transaction LimitsUp to $50K/monthExpanded limitsUnlimited / negotiated
FX SpreadStandardReducedInstitutional / ultra-competitive
Sub-AccountsNot includedSegregated sub-accountsDedicated segregated accounts
API AccessBasicStandardFull API + custom integrations
Digital AssetsNot includedNot includedUSDC ON/OFF ramps, OTC desk
SupportStandard (48h SLA)Priority + Account ManagerDedicated Relationship Manager

4.2 Service Modifications

NYBANQ reserves the right to add, modify, suspend, or discontinue any Service or feature at any time. Where a modification materially reduces the features or functionality of a Service you are actively using, NYBANQ will use commercially reasonable efforts to provide at least 30 days' prior notice. We do not guarantee that any particular Service will remain available indefinitely. Your continued use of the platform following any modification constitutes acceptance of the modified Services.

4.3 Beta Services

NYBANQ may make certain features or functionalities available as beta, pilot, or early-access offerings. Beta Services are provided "as is" without any warranty of any kind, may be feature-incomplete, and may be discontinued at any time. You should not rely on Beta Services for critical business operations. Any feedback you provide regarding Beta Services may be used by NYBANQ freely and without compensation.

SECTION 5

Payments & Cross-Border Services

5.1 Domestic Payment Services

NYBANQ facilitates domestic U.S. payments via ACH (governed by NACHA operating rules), domestic wire transfers, and FedWire Real Time Payments. These services are provided through NYBANQ's Banking Partners. You authorize NYBANQ and its Banking Partners to initiate ACH debits and credits from and to your linked accounts in connection with the Services. You agree to provide all information required to process payment instructions accurately and completely. NYBANQ and its Banking Partners are not obligated to review payment instructions for errors or omissions. You are solely responsible for the accuracy of all payment instructions you submit.

5.2 International Wire Transfers

The Company is solely responsible for the accuracy and completeness of each Wire Instruction, including the beneficiary name, account number, bank identifier (BIC/SWIFT code), and currency. NYBANQ’s payment infrastructure performs automated format validation at the time of submission. Wire Instructions that fail validation will be rejected immediately with an applicable error code; the Company is responsible for correcting and resubmitting any rejected instruction.

In the event that a Wire Instruction passes format validation but contains a factual inconsistency between the beneficiary name and the account or identifying number, funds may be transferred based solely on the account number. The Company acknowledges this risk and agrees to implement internal controls, including dual-authorization workflows and pre-submission reconciliation, to prevent such errors. NYBANQ’s liability for losses arising from any instruction that passed automated validation is governed by Section 13.2.

NYBANQ and its Banking Partners may reject, delay, or reverse any Wire Instruction in their sole discretion, including where there is a reasonable basis to believe the instruction may violate applicable law, sanctions regulations, or payment system rules. NYBANQ will use reasonable efforts to notify you of any rejection, but has no obligation to do so. You are solely responsible for any losses arising from the rejection or delay of any Wire Instruction.

5.3 FX Conversions

Currency exchange services are available for multi-currency accounts (Premium and Master tiers). FX rates are determined at the time of transaction execution and will reflect the applicable FX spread for your account tier as described in the Fee Schedule. FX rates fluctuate continuously and NYBANQ does not guarantee any particular rate. Executed FX transactions are generally final and non-reversible.

5.4 Sanctions & Payment Screening

All payment instructions are screened against applicable sanctions lists maintained by OFAC (Office of Foreign Assets Control) and other relevant regulatory authorities. NYBANQ may block, reject, or delay any transaction that triggers a sanctions match or presents an elevated risk profile. You represent and warrant that no payment instruction you submit is intended to benefit, directly or indirectly, any individual, entity, or jurisdiction subject to U.S. sanctions.

SECTION 6

Digital Assets & Bankruptcy Remoteness

Risk Disclosure: Digital asset values are highly volatile and can decrease significantly in short periods of time. NYBANQ does not provide investment advice regarding digital assets. Access to digital asset services is subject to separate agreements with NYBANQ's digital asset service providers.

6.1 Scope of Digital Asset Services

Digital asset services, including USDC custody, stablecoin ON/OFF ramps, and OTC liquidity desk access, are available exclusively to Master Account holders. These services are provided through NYBANQ’s digital asset service partners and are subject to the terms of those providers' agreements, which will be provided separately.

6.2 Strict Segregation and Bankruptcy Remoteness

NYBANQ and its partners maintain the Company's Digital Assets under a strict segregation model to ensure absolute institutional protection:

  • FBO (For Benefit Of): Digital Assets are held in segregated omnibus accounts designated for the exclusive benefit of the Clients.
  • Legal Title and Bailment: The Company retains beneficial ownership and absolute legal title to its Digital Assets at all times. NYBANQ and its custody partners act solely as depositaries/custodians (bailees).
  • Bankruptcy Isolation: The parties expressly intend that Digital Assets held in segregated FBO accounts remain the property of the Company and outside the bankruptcy estate of NYBANQ or its partners, and NYBANQ will structure its custody arrangements and operate in a manner consistent with that intent. The Company acknowledges, however, that the ultimate treatment of such assets in any bankruptcy or insolvency proceeding will be determined by the applicable court, and NYBANQ makes no guarantee as to the outcome of any such proceeding. Nothing in this Section shall be construed as investment advice or as a guarantee against loss.

6.3 Regulatory Compliance

You are solely responsible for complying with all applicable laws and regulations in your jurisdiction relating to the holding, transfer, and use of digital assets, including applicable tax reporting obligations. NYBANQ may suspend or restrict digital asset services at any time in response to changes in applicable law or regulatory guidance.

6.4 Securities Law Disclaimer and RWA Restriction

NYBANQ is not a registered broker-dealer, investment adviser, securities exchange, or transfer agent under the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, or any applicable state securities law. Nothing in this Agreement or the Services constitutes an offer, solicitation, or advice to buy, sell, or deal in any security.

The Company is solely and exclusively responsible for determining whether any token, digital instrument, or blockchain-based asset it issues, transfers, fractionates, or settles through the NYBANQ platform — including any Real World Asset (RWA) token representing interests in real estate, commodities, financial instruments, or other underlying assets — constitutes a security under applicable law. The Company agrees to indemnify, defend, and hold harmless the NYBANQ Parties from and against any and all claims, regulatory actions, fines, penalties, or liabilities asserted by the SEC, FINRA, any state securities regulator, or any other authority arising from or related to the Company's use of the platform in connection with any instrument that is finally adjudicated, or asserted in a governmental enforcement action or formal investigation brought with a reasonable basis, to constitute an unregistered security.

SECTION 7

Credit & Debit Cards

7.1 Card Issuance

NYBANQ offers virtual and physical debit and credit cards to eligible Account holders, in partnership with its card-issuing Banking Partners. Cards are issued subject to the cardholder agreement and terms of the applicable Banking Partner or card network, which will be provided at the time of card issuance and incorporated into this Agreement by reference. Essential Account holders receive one virtual card. Premium Account holders receive access to both virtual and physical cards. Master Account holders may access custom corporate card issuance programs subject to a separate agreement.

7.2 Card Use

Cards issued under your Account may only be used for lawful business purposes by authorized Users. You are responsible for all transactions made using cards issued to your Account, whether or not the transaction was authorized by you. You must promptly notify NYBANQ of any unauthorized card transaction or lost or stolen card.

7.3 Card Suspension

NYBANQ or its Banking Partners may suspend or cancel any card at any time in their sole discretion, including where there is suspected fraud, misuse, or a violation of this Agreement.

SECTION 8

Fees & Billing

8.1 Fee Schedule

The fees applicable to each Account tier and Service — including monthly account fees, per-transaction fees, wire fees, FX spreads, and any other charges — are set forth in the Fee Schedule published on the NYBANQ website. By opening an Account or activating any Service, you agree to pay all applicable fees.

8.2 Billing & Collection

NYBANQ will collect fees by debiting your NYBANQ Account directly. You authorize NYBANQ to debit your Account for all amounts owed. If your Account balance is insufficient to cover the amounts owed, you agree to fund your Account immediately upon notice. Unpaid balances may accrue interest at the rate specified in the Fee Schedule and NYBANQ may restrict your access to the Services until all outstanding amounts are paid in full.

8.3 Fee Changes

NYBANQ may add new fees or modify existing fees upon 30 days' written notice to you, delivered via email or through the platform dashboard. Your continued use of the Services following the effective date of the fee change constitutes acceptance of the updated fees. If you do not agree to the fee changes, you must close your Account prior to the effective date.

8.4 Refunds

Fees paid to NYBANQ are generally non-refundable. NYBANQ may, at its sole discretion, issue a credit or refund in cases of documented billing error. Transaction fees for processed and completed payments are non-refundable regardless of the outcome of the underlying commercial transaction.

SECTION 9

KYC / AML Compliance

9.1 Regulatory Obligations

NYBANQ and its Banking Partners are subject to the Bank Secrecy Act, the USA PATRIOT Act, FinCEN’s Customer Due Diligence (CDD) Rule, and other applicable anti-money laundering and counter-terrorism financing regulations. NYBANQ is required to collect, verify, and maintain records of identity information for all clients and their Beneficial Owners and Control Persons.

9.2 Enhanced Due Diligence

NYBANQ may at any time require additional Customer Information or documentation, including updated beneficial ownership information, financial statements, proof of business activity, or source of funds declarations. Failure to provide requested information within the timeframe specified by NYBANQ may result in suspension or closure of your Account.

9.3 Monitoring & Reporting

NYBANQ monitors Account activity on an ongoing basis for suspicious activity. NYBANQ may be required to file Suspicious Activity Reports (SARs) or Currency Transaction Reports (CTRs) with FinCEN or other regulatory authorities without prior notice to you. NYBANQ is prohibited by law from disclosing to you that such a report has been filed.

SECTION 10

Data Privacy & Algorithmic Isolation

10.1 Ownership of Customer Information

As between you and NYBANQ, you retain all rights, title, and interest in and to your Customer Information. By using the Services, you grant NYBANQ a non-exclusive, royalty-free license, for the duration of this Agreement, to collect, use, process, and disclose your Customer Information exclusively for the purposes described in this Agreement and in NYBANQ’s Privacy Policy.

10.2 Limitation on Aggregated Data and Zero-Training Prohibition

NYBANQ may aggregate and anonymize telemetry data derived from your use of the Services solely for network security, fraud prevention, and latency optimization.

Algorithmic Isolation (Zero-Training Policy): NYBANQ commits, as a material term of this Agreement, not to use the Company's Transactional Metadata (Level 2) (each as defined in NYBANQ's Privacy Policy) to train, fine-tune, benchmark, or evaluate any artificial intelligence or machine learning model, whether developed internally or provided by a third party, for the duration of this Agreement. This commitment may only be modified upon ninety (90) days' prior written notice to the Company and the Company's express prior written consent. This section does not restrict NYBANQ's use of Telemetry and Infrastructure Data (Level 3) for security and performance purposes as described in the Privacy Policy.

10.3 Data Sharing

NYBANQ shares Customer Information with its Banking Partners, third-party identity verification providers, payment processors, and regulatory authorities as necessary to provide the Services and comply with applicable law. By using the Services, you consent to such sharing. Your use of Services provided through Banking Partners is also subject to those partners' privacy policies.

10.4 Security

NYBANQ uses commercially reasonable administrative, technical, and physical safeguards to protect Customer Information. However, no system is completely secure, and NYBANQ cannot guarantee that unauthorized parties will never be able to defeat our security measures. You acknowledge that you provide Customer Information at your own risk and that you are responsible for maintaining the security of your own Account credentials.

SECTION 11

Intellectual Property

NYBANQ and its licensors own all right, title, and interest in and to the NYBANQ platform, website, software, trademarks, service marks, logos, and all other intellectual property relating to the Services ("NYBANQ IP"). This Agreement grants you a limited, non-exclusive, non-transferable, revocable license to access and use the NYBANQ platform solely for your internal business purposes and in accordance with the terms of this Agreement.

You may not copy, modify, distribute, sell, sublicense, reverse engineer, decompile, disassemble, or create derivative works from any NYBANQ IP. You may not use NYBANQ's trademarks, service marks, or trade dress without NYBANQ's prior written consent. You may not use the Services to benchmark against or build a product competitive with NYBANQ.

Any feedback, suggestions, or ideas you submit regarding the Services ("Feedback") may be used by NYBANQ freely and without restriction or compensation. By submitting Feedback, you waive any intellectual property rights you may have in such Feedback.

SECTION 12

Prohibited Activities

You may not use your NYBANQ Account or the Services for any of the following purposes. Engaging in a Prohibited Activity is grounds for immediate account suspension or termination, without prior notice and without penalty to NYBANQ.

  • Any unlawful purpose under applicable U.S. or international law;
  • Personal, family, or household use of a business account;
  • Transactions that benefit any person or entity subject to OFAC sanctions or other U.S. government sanctions lists;
  • Money laundering, terrorist financing, or structuring transactions to evade reporting requirements;
  • Gambling or gaming activities, whether or not legal in the applicable jurisdiction;
  • Transactions involving unlicensed money services businesses;
  • Transactions involving the purchase or sale of controlled substances or illegal goods;
  • Fraudulent transactions, misrepresentation, or impersonation;
  • Use of the platform by unauthorized third parties who are not Company employees, contractors, or agents;
  • Reverse engineering, scraping, or unauthorized access to the NYBANQ platform or API; and
  • Any activity that violates applicable payment network rules (e.g., Visa, Mastercard, NACHA, SWIFT).

SECTION 13

Disclaimer of Warranties & Limitation of Liability

13.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NYBANQ EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NYBANQ DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, EXCEPT AS EXPRESSLY PROVIDED IN CUSTOM SERVICE LEVEL AGREEMENTS (SLAS) FOR MASTER ACCOUNTS.

13.2 Bifurcated Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NYBANQ'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES SHALL BE STRICTLY LIMITED ACCORDING TO THE FOLLOWING BIFURCATED STRUCTURE:

  • General Platform Errors: For claims relating to standard interface errors, minor software bugs, or non-critical downtime, liability shall not exceed the greater of (a) the total fees paid by you to NYBANQ in the three (3) months immediately preceding the event giving rise to the claim, or (b) ONE THOUSAND U.S. DOLLARS ($1,000).

  • Critical Infrastructure & Security Failures: In the event of (a) a data security breach resulting directly from NYBANQ's proven gross negligence, or (b) a material failure in the routing of funds caused directly by NYBANQ's proprietary routing infrastructure (excluding third-party SWIFT or Banking Partner failures), NYBANQ's liability shall be capped at a maximum of FIVE HUNDRED THOUSAND U.S. DOLLARS ($500,000) (or the total amount of the failed transaction, whichever is less).

Notwithstanding the foregoing, the liability caps set forth in this Section 13.2 shall not apply to losses resulting directly from NYBANQ's fraud or willful misconduct in the processing of a payment instruction that was accurate, complete, and unambiguous as submitted by the Company. Liability for gross negligence in the routing of funds through NYBANQ's proprietary routing infrastructure is governed by, and capped by, the Critical Infrastructure & Security Failures cap set forth above. For any claim that does not fall within the General Platform Errors category or the Critical Infrastructure & Security Failures category, liability shall be capped at the General Platform Errors cap. A Company holding a Master Account may separately negotiate higher liability caps in a written Service Level Agreement, which shall govern in the event of any conflict with this Section.

IN NO EVENT SHALL NYBANQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.3 Force Majeure

NYBANQ shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil unrest, actions of governmental authorities, failures of third-party infrastructure or payment networks, or any other force majeure event.

13.4 API and Automated Systems

The Company is solely responsible for the design, testing, and operation of any automated system, script, or workflow that interacts with the NYBANQ API, including the implementation of idempotency keys on all payment instructions, circuit breakers to prevent duplicate or runaway transaction loops, and client-side rate limiting consistent with the API rate limits published in the NYBANQ developer documentation.

NYBANQ reserves the right to suspend or revoke API credentials automatically and without prior notice upon detection of anomalous traffic patterns, including but not limited to duplicate payment instructions, request volumes exceeding published rate limits, or traffic patterns indicative of a misconfigured automation. Such suspension does not constitute a termination of the Account under Section 16 and does not trigger a Cure Period.

In the event that a Company's automated system generates transactions requiring manual review, reversal, investigation with Banking Partners, or intervention with third-party payment networks, the Company shall be liable for all reasonable operational costs incurred by NYBANQ in connection therewith, which NYBANQ may recover by debiting the Company's Account pursuant to Section 8.2.

SECTION 14

Indemnification

You agree to indemnify, defend, and hold harmless NYBANQ and its officers, directors, employees, agents, Banking Partners, and service providers (collectively, "NYBANQ Parties") from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services in violation of this Agreement; (b) your breach of any representation, warranty, or obligation under this Agreement; (c) the actions or omissions of your Administrators, Users, or any other person accessing the Services through your Account; (d) your violation of applicable law, sanctions, or the rights of any third party; or (e) any inaccurate, incomplete, or fraudulent information you provided to NYBANQ.

SECTION 15

Dispute Resolution & Arbitration

Important: This section requires binding individual arbitration and waives your right to participate in class actions, consolidated proceedings, or jury trials. Please read it carefully.

15.1 Mandatory Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement, the Services, or your Account (each, a "Dispute") shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (AAA), except as provided in Section 15.5 below; arbitration shall take place in the State of New York unless otherwise agreed in writing by the parties. The decision of the arbitrator shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.2 Waiver of Class Actions

YOU AND NYBANQ EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION.

You waive any right to participate in any class action, representative proceeding, or multi-plaintiff lawsuit relating to any Dispute. If this waiver is found unenforceable, then the mandatory arbitration provision of this section shall be null and void with respect to that Dispute only.

15.3 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. For Disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in the State of New York.

15.4 Informal Resolution

Before initiating arbitration, you agree to first contact NYBANQ at legal@nybanq.com and describe the nature of your Dispute in reasonable detail. The parties agree to make a good-faith effort to resolve the Dispute informally within 30 days of the notice. If the Dispute is not resolved within that period, either party may initiate arbitration.

15.5 Carve-Out for Collection of Fees and Charges

Notwithstanding Section 15.1, NYBANQ retains the right to initiate legal proceedings in any court of competent jurisdiction, including small claims courts, for the exclusive purpose of collecting unpaid fees, transaction charges, or any other amounts owed by the Company under this Agreement. The exercise of this right shall not constitute a waiver of NYBANQ's right to compel arbitration for any other Dispute. NYBANQ may additionally suspend platform access pursuant to Section 16.3 as a concurrent remedial measure during any collection proceeding, and such suspension shall not be construed as an election of remedy that precludes judicial action.

SECTION 16

Term & Termination

16.1 Term

This Agreement commences on the date the Company first accesses or uses the Services, or the date NYBANQ approves the Company’s account application, whichever is earlier, and continues in effect until terminated in accordance with this Section 16. There is no fixed term; either party may terminate the Agreement in accordance with the provisions below.

16.2 Termination by You

You may close your Account and terminate this Agreement at any time by contacting NYBANQ through the platform dashboard or by emailing contact@nybanq.com. Termination is effective only after you have: paid all outstanding fees and charges; resolved any pending transactions; and received confirmation from NYBANQ that your Account has been closed. You remain responsible for all obligations incurred prior to the effective date of termination.

16.3 Termination by NYBANQ & Cure Period

Immediate Suspension (Regulatory): NYBANQ may suspend or terminate your Account immediately, without prior notice, in its sole discretion, if required by applicable law, regulatory authority, or upon detection of suspected money laundering, fraud, engagement in a Prohibited Activity, or violations of OFAC sanctions. Where an Account has been suspended on the basis of suspected activity that is subsequently determined not to constitute a violation of applicable law or this Agreement, NYBANQ will restore Account access within five (5) business days of such determination. Clients may initiate an internal review of a suspension by submitting a written request to legal@nybanq.com. NYBANQ will acknowledge receipt within two (2) business days and provide a substantive response within fifteen (15) business days.

Cure Period (Commercial): For any other breach of this Agreement (including failure to pay fees or a material change in your commercial risk profile not involving illegal activity), NYBANQ will provide the Company with a fifteen (15) day Cure Period prior to account closure. During this period, the Account may be restricted to a "withdrawal-only" status, allowing the Company to migrate its funds and operations in an orderly manner. Upon termination, any remaining balance (net of all outstanding fees) will be returned to you via your designated return method.

16.4 Survival

The following sections shall survive termination: Definitions; Fees & Billing; KYC/AML; Data & Privacy; Intellectual Property; Prohibited Activities; Disclaimer of Warranties & Limitation of Liability; Indemnification; Dispute Resolution & Arbitration; and General Provisions.

SECTION 17

Changes to This Agreement

NYBANQ reserves the right to modify this Agreement at any time. Changes will be communicated via email or by posting an updated version with a revised "Last Revised" date. For material changes, NYBANQ will provide at least 30 days' notice prior to the effective date. Your continued use following the effective date constitutes acceptance of the modified Agreement. If you do not agree, you must close your Account prior to the effective date.

SECTION 18

General Provisions

18.1 Entire Agreement

This Agreement, together with the NYBANQ Privacy Policy, Fee Schedule, and any applicable service-specific addenda, constitutes the entire agreement between you and NYBANQ.

18.2 Severability

If any provision is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary or severed, without affecting the remaining provisions.

18.3 Notices

All notices, requests, and other communications required or permitted under this Agreement shall be in writing. NYBANQ may deliver notices to the Company by email to the address associated with the Company’s Account, by posting to the platform dashboard, or by mail to the Company’s registered address. The Company shall deliver formal notices to NYBANQ by email to legal@nybanq.com or by mail to NYBANQ Inc. at the address set forth in Section 19. Notices are deemed given on the date of transmission (for email or platform posting) or on the date of receipt (for mail).

18.4 Assignment

You may not assign this Agreement without prior written consent. NYBANQ may assign this Agreement without restriction, including in connection with a merger or acquisition.

18.5 Waiver; No Waiver of Future Breach

No failure or delay by either party in exercising any right, power, or remedy under this Agreement shall operate as a waiver of that right, power, or remedy, nor shall any single or partial exercise of any right, power, or remedy preclude any further exercise thereof or the exercise of any other right, power, or remedy. Any waiver of a breach or default under this Agreement must be in writing signed by the waiving party and shall not constitute a waiver of any subsequent breach or default. The headings used in this Agreement are for convenience only and shall not affect interpretation.

18.6 Credit Reporting

NYBANQ may furnish information about the Company's Account, including payment history, account status, and delinquency records, to one or more consumer reporting agencies or commercial credit bureaus in accordance with the Fair Credit Reporting Act (FCRA) and applicable law. NYBANQ will notify the Company prior to furnishing any adverse information. The Company may dispute the accuracy of any reported information by submitting a written request to legal@nybanq.com; NYBANQ will investigate and provide a written response within thirty (30) days in accordance with its obligations as a data furnisher under the FCRA.

18.7 Public Reference (Opt-In Consent)

NYBANQ will only reference the Company by name or logo in marketing materials upon receiving prior, explicit written Opt-In consent. Consent may be revoked with 48 hours' notice.

SECTION 19

Contact

For questions about this Agreement, to report a dispute, or for general account support, you may contact NYBANQ through the following channels:

Legal & Compliance
General Support
Mailing Address
NYBANQ Inc., [Street Address], [City], [State] [ZIP Code], United States